What Not to Say to an Insurance Adjuster

If you were injured in an accident, it will not be long before you hear from the at-fault party’s insurance company. Oftentimes, the adjuster sounds helpful and kind, but make no mistake that your wellbeing is not his or her priority. Instead, the insurance adjuster’s priority is to ensure you receive little to no compensation for your injuries and losses. Therefore, it is crucial to watch what you say and to avoid providing more information than is necessary.

Avoid Making the Following Statements

It is best to avoid engaging in conversations with the other party’s insurance company. You are only obligated to provide basic information, such as your name, your insurance company, where the accident occurred, and when it occurred.

Do not say the following to an insurance adjuster:

  • Do not make speculations about how the accident occurred: Not only should you avoid making speculations about the accident, but you should completely avoid discussing why or how it occurred. It is not your job to tell the adjuster what you think went wrong and doing so can potentially harm your case if you end up contradicting yourself later. Politely decline to comment on how the accident occurred.
  • Do not talk about your injuries: The adjuster will almost certainly ask if you are injured and what the extent of those injuries are. You must decline to comment on your injuries since you might not even know how extensive they are so early on. Let the adjuster know that you will provide this information once you and your attorney write a demand letter.
  • Do not give a recorded statement: You will be asked to make a recorded statement and you must understand that you are not obligated to provide one. The adjuster might lead you to believe that it is a requirement, but this is not the case, so make sure to decline this request as well.
  • Do not apologize or suggest it was your fault: Making statements that are apologetic or sound like you are accepting fault for the accident will have a severely detrimental impact on your personal injury claim, so be sure to avoid these statements as much as possible.
  • Do not say yes to the first settlement offer: No one wants to prolong the process of obtaining compensation, but the problem is that the first settlement offer is usually significantly lower than the actual value of a claim, so you would do well to decline it.

Speak to an Experienced Personal Injury Attorney Today!

If you were injured in an accident, contact the knowledgeable personal injury team at Busch, Reed, Jones & Leeper, P.C. for the fierce legal representation you need during this difficult time. Our team is backed by over 150 years of combined professional experience and a history of proven success, which we will use to your advantage to ensure you are able to obtain the compensation you deserve.

Begin your personal injury claim today and reach out to our law office today at (770) 629-0154 to request a complimentary case review with a trusted member of our legal team to learn more about what we can do to assist you.